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Return to shopAt makeupstations.com, we want every customer to be satisfied with their purchase. If you need to return an item, please refer to the following policy:
- Return Request Period
You may request a return within 14 days of receiving the item.
After this period, no returns will be accepted.
- Return Requirements
The item must be in its original condition, unused, and undamaged, and come with the original packaging and all accessories.
Returns will not be accepted for damage or stains due to personal preference or improper sizing.
- Return Process
Submit a return request and state the reason for the return.
Once your request is approved, we will provide you with a return address and instructions.
Send the item back to you, ensuring it is in good packaging.
Once we receive the returned item and verify its condition, we will process the refund.
- Refund Processing Time
Once the return is confirmed, we will process the refund within 3-5 business days.
Refunds will be issued to the original payment method. The exact time it takes to arrive may vary depending on your bank or payment platform.
- Special Instructions
Minor wear and tear during shipping or damage to the packaging does not affect return eligibility.
Return shipping costs are the customer’s responsibility, unless the product is defective.